The MRE Promise
Hey everyone, Jordan Matin here to talk to you about our tagline: Luxury Service. Exceptional Results. At Matin Real Estate we’re known for our results. In fact, over 50% of our business has been selling properties that have previously failed to sell. Whether it was a for sale by owner, or a cancelled listing, or whatever the case was, we were able to take on that listing and get the job done. Our exceptional results have been the life blood of our business and we’re proud of the work we’ve done, but we’re now incorporating a focus on providing a luxury service in combination with our exceptional results. Now, obviously our brand change helps with that but ultimately, we want you to receive a Ritz Carlton level of service.
We’ve been in the real estate game for a while now and throughout that time what we’ve done to keep our clients in the loop, is generate weekly reports with all the showing reports, video views and all the feedback and whatnot. Of course, we couple all of that info with follow up phone calls to make sure that the client is seeing everything and to address any questions or concerns they may have. What we’re doing now, in addition to all of that, is something we call the MRE promise.
The MRE promise is basically this: Not only will you be happy with the result of our working together, you’ll also receive excellent service. At the end of the transaction, we want to have earned a perfect 10/10 rating from you. Now of course, every transaction will have its difficulties. Maybe it’s a broken pipe, or a leaky faucet, but throughout the transaction we want to have excellent communication and to provide you with all the info you need. At the end of the day, we just want to follow through with the things we say we’ll do and in return, we hope to earn your referral. We know you have high expectations for your real estate transactions so, if we don’t live up to them, we want to know why. Our goal is to build a referral based business so your feedback is very valuable to us.
So if you’re thinking about buying or selling real estate, and you’re looking for a 10/10, Ritz Carlton level of service, please reach out. We’d love to be able to get you the results you want, with the service you deserve. Thank you and we hope to hear from you soon!