Choosing a General Contractor to Build or Remodel Your Home Part 1

Posted on: June 24, 2007

Taking on a construction project can be overwhelming, expensive, and extremely frustrating, so it’s important that you take the necessary steps to make the project rewarding and cost effective. I am a designer who works on both residential and commercial properties. I hope these tips will help make your residential project a successful experience.

Start looking for a general contractor by developing a list of at least three potential contractors by gathering recommendations from friends, co-workers, and neighbors that have used a contractor and have been pleased with the results. You may want to talk with more contractors if your project is large or complicated.

Make sure the contractor’s license is currently active with the CCB (Construction Contractors Board). It is also important to check to see how long the business has been licensed, and the business’ claims history. You can do this online or by phone: 503-378-4621.

Selecting a licensed contractor ensures the contractor has a surety bond and liability insurance which both offer some financial protection if problems develop later. Also, licensed contractors who are employers are responsible for injuries to their employees. If you use an unlicensed contractor, you may be responsible.

Hiring a licensed contractor gives you access to the CCB’s free dispute resolution services. You can file a claim if you have a direct contractual agreement with a licensed contractor. Claims can be filed for breach of contract or poor or negligent work within a year of the work being substantially completed. The CCB Investigator/Mediator looks at the issue in the claim and tries to resolve the dispute. If the dispute continues, a hearing and an appeal process is offered. If the contractor refuses to cooperate or pay any amount ordered, payment is made from the contractor’s bond to the limits provided by the law. More than 2,000 claims against contractors are filed with the CCB each year. About 75 percent of homeowner claims are settled with an investigation/mediation meeting at the job site with the homeowner and contractor.

Parts two and three cover what to know when interviewing, hiring, and working with a general contractor.